Can I cancel or reschedule my mascot booking?

Asked 6 months ago
Yes, you can cancel or reschedule your mascot booking with Mascotshows.fr. We understand that plans may change, and we strive to accommodate our customers' needs. To cancel or reschedule, please notify us as soon as possible by contacting our customer service team either by phone or email. We kindly ask for at least 48 hours' notice for cancellations or rescheduling requests to ensure we can provide the best possible service to other customers. In the event of cancellation, we will refund your payment minus any applicable fees. For rescheduling, we will work with you to find an alternative date and time that suits your requirements. Thank you for choosing Mascotshows.fr, and we look forward to assisting you with your mascot booking.
Answered Nov 2, 2023

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