What is the return policy on Mary Kay products?
Mary Kay offers a satisfaction guarantee on all its products. If you are not completely satisfied with any purchase, you can return it within 30 days of purchase for a full refund or exchange. Returns can be made either through the Independent Beauty Consultant who sold you the product or by contacting Customer Service directly. Both opened and unopened items are eligible for return, but original purchase receipts may be required for refunds. It is important to note that skincare and color cosmetics have different return instructions due to hygiene concerns. Overall, Mary Kay is committed to ensuring customer satisfaction and providing efficient solutions for returns and exchanges.
Answered Nov 1, 2023
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