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Can I cancel or change my order?

Asked 2 years ago
Regarding order cancellations or changes, it is important to check the terms and conditions provided by MEC.ca at the time of your purchase. Generally, orders can only be modified or canceled within a short period after they are placed, often before they have been processed and shipped. If you find that you need to make a change or cancel an order, it is advisable to act quickly, as once the order is in the processing stage, changes may become impossible. MEC.ca typically allows customers to review their order details in their account section, which may include options to cancel or modify items in eligible orders. If you are unsure about your options or if it is too late to make changes directly, you might look for specific guidance on the current web page. There, you can find detailed policies regarding order management and any relevant contact information should you need additional assistance. Even though reaching out is not recommended, you may find useful information on how to proceed with your request.
Answered Aug 13th 2025

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