What is your return policy?

At Lunaticshopper.com, we pride ourselves on customer satisfaction and offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. Please ensure that the product is unused, in its original packaging, and accompanied by the receipt or proof of purchase. We understand that sometimes items may arrive damaged or defective, and we will gladly replace or refund any faulty products promptly. However, certain items such as personalized or intimate goods are non-returnable for hygienic reasons. For a seamless return process, please contact our customer support team, who will guide you through the necessary steps. Your shopping experience is essential to us, and we aim to provide a worry-free return policy to ensure your utmost satisfaction.