What if I receive a damaged or defective item?

Asked a year ago
If you receive a damaged or defective item from Lunaticshopper.com, please don't worry. We understand that accidents sometimes happen during transit or that manufacturers may occasionally produce faulty goods. In such cases, we are committed to ensuring your satisfaction. Simply reach out to our customer support team within seven days of receiving your order, and we will gladly assist you in resolving the issue. To expedite the process, please provide us with specific details and photographs of the damaged or defective item. We will work diligently to offer you a suitable solution, which may include a replacement, repair, or refund. At Lunaticshopper.com, we value your shopping experience and are dedicated to making it right if something goes awry.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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