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What should I do if I received a damaged item?

Asked 5 months ago
If you have received a damaged item from Louis Vuitton, it is important to take the right steps to address the issue. First, examine the item thoroughly to assess the extent of the damage. If the item is still within the return or exchange period, it is advisable to carefully package the item in its original packaging, if possible, to prevent any further damage during the return process. Next, you should refer to the online resources provided by Louis Vuitton on their official website. Often, there are clear instructions on how to initiate a return or exchange for damaged items. It may require filling out a form or following specific guidelines for processing your return. Keep in mind that it is essential to act promptly, as there are typically time constraints for reporting damaged items. Take thorough photographs of the damage, as this can help support your case if needed. Lastly, while it is not recommended to directly contact Louis Vuitton, one may find pertinent contact information on their current webpage for further assistance regarding the return or exchange process.
Answered Jul 16th 2025

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