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What is your return policy for loose tea purchases?

Asked 2 years ago
LooseTeaLeaf.com has a return policy that reflects their commitment to customer satisfaction. For loose tea purchases, customers typically can return any unopened and unused products within a specified timeframe, usually within thirty days of receiving the order. This policy allows customers to try the teas and ensure they are pleased with their selections. However, once a package of loose tea has been opened and used, it may no longer be eligible for a return due to health and safety regulations. It is important for customers to note that they should keep all packaging and receipts intact, as these may be required for processing any return requests. Additionally, customers should check the current web page for specific details on the return process and any potential exceptions, such as damaged goods. Understanding these guidelines can help ensure a smooth return experience if necessary.
Answered Sep 29th 2025

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