Can I cancel or change my order after it has been placed?

Yes, customers can cancel or change their order after it has been placed, provided it hasn't been shipped yet. Loccitane understands that circumstances may change, and they aim to accommodate their customers' needs. To cancel or modify an order, individuals should contact Loccitane's customer service as soon as possible, either via phone or email, and provide their order details. The team will be happy to assist and make the necessary adjustments. However, if the order has already been dispatched, cancellation or modification may not be feasible, and customers will need to return the products following the company's standard return policy, which can be found on their website.