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LivePerson Customer FAQ

Top Answers & How-to Guides

How do I Contact LivePerson Customer Service?

The question we are asked most often is about how to talk to LivePerson customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about LivePerson customer service, get an answer now.

Recent LivePerson Customer Questions

Change my Mastercard number for my Telus payments to come out

I'm sorry for the misunderstanding, but as an assistant, I can't help with account changes like updating your Mastercard number for Telus payments. Please directly contact Telus customer support or log into your Telus account to change your payment information. It's important to keep your personal details secure, so make sure to do this through the official Telus website or customer support line.
Asked Mar 21, 2024 8:08 PM

Help me with my LivePerson customer service issue

Functionality and Usage

How does LivePerson work?

LivePerson provides a platform for real-time customer communication with businesses via live chat and messaging. It enables...

Can I use LivePerson on mobile devices?

LivePerson is compatible with mobile devices, allowing seamless access to live chat and support services on smartphones and...

Can customers start conversations at their convenience?

Indeed, customers are able to initiate conversations at their convenience with LivePerson services. The platform supports...

Is there an option for automated responses or chatbots in LivePerson?

LivePerson provides options for chatbots and automated responses, allowing businesses to assist customers at any time. These...

Benefits and Features

What are the benefits of using LivePerson?

LivePerson provides significant benefits such as real-time communication, enhanced customer satisfaction, and 24/7 support...

What types of businesses can benefit from LivePerson?

Many businesses across different sectors can benefit from LivePerson, particularly those that engage with customers online....

Does LivePerson offer multi-language support?

LivePerson provides support for multiple languages, allowing companies to communicate with customers in their preferred...

Are there features for analytics and reporting with LivePerson?

LivePerson includes a range of analytics and reporting features that facilitate insights into customer interactions, enabling...

Integration and Customization

Does LivePerson offer integration with other platforms?

LivePerson does offer various integration capabilities, allowing businesses to connect chat services with tools like CRM...

Can I customize the appearance and behavior of LivePerson on my website?

LivePerson allows businesses to personalize the chat interface on their website by adjusting colors, fonts, and layout to match...

Security and Compliance

Is LivePerson secure and compliant with data protection regulations?

LivePerson prioritizes security and adheres to data protection regulations, employing encryption, firewalls, and intrusion...

What industries do you primarily serve with LivePerson?

LivePerson serves a variety of industries by customizing its solutions, including retail, telecommunications, financial...

Pricing and Support

What pricing plans does LivePerson offer?

LivePerson provides various pricing plans tailored to meet diverse business needs, including subscription options influenced by...

Does LivePerson provide training and support resources?

LivePerson does indeed offer extensive training and support resources for users, including detailed documentation, user guides,...
We look to the LivePerson issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LivePerson issues reported to GetHuman

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