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Link Interactive Customer FAQ

Top Answers & How-to Guides

What is Link Interactive's Phone Number?

The question we are asked most often is about how to talk to Link Interactive customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the process for cancelling my service?

Cancelling service with Link Interactive involves reviewing your service agreement for required steps, which may include...

How do I access my monitoring information?

To view your monitoring information with Link Interactive, use their online portal or mobile app. Log in with your username and...
Ask any question you have about Link Interactive customer service, get an answer now.
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Recent Link Interactive Customer Questions

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Services Offered

What services does Link Interactive offer?

Link Interactive provides a diverse array of services focused on home security, including customizable security systems, home...
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Can I customize my security plan with Link Interactive?

Link Interactive provides a range of customizable security plans that allow users to choose the equipment and monitoring...
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What equipment is included with my subscription?

When subscribing to Link Interactive, individuals typically receive a range of security and automation equipment, which varies...
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What safety features are included in my service?

Link Interactive provides a variety of safety features in their service for comprehensive security. This includes door and...
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Setup and Installation

How do I set up my Link Interactive system?

To set up a Link Interactive system, review the included equipment and place the control panel centrally for optimal Wi-Fi....
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Is installation included in my service plan?

Installation options for Link Interactive can differ based on the chosen service plan. Customers may have the choice of...
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How do I add additional devices to my system?

To add new devices to a Link Interactive system, users should log into their account, access the device management section, and...
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Can I control my system remotely?

Yes, customers can manage their Link Interactive security systems remotely through a mobile app and web portal, allowing users...
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Account Management

What is the process for cancelling my service?

Cancelling service with Link Interactive involves reviewing your service agreement for required steps, which may include...
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How do I access my monitoring information?

To view your monitoring information with Link Interactive, use their online portal or mobile app. Log in with your username and...
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Are there long-term contracts with Link Interactive?

Link Interactive generally does not have long-term contracts, offering month-to-month plans for flexibility. This allows...
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How do I change my billing information?

Customers can update their billing information for Link Interactive by logging into their account on the website. In the...
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Customer Support

How does Link Interactive provide customer support?

Link Interactive provides customer support through various channels including an online support center with a detailed...
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What happens if my equipment is damaged?

When equipment from Link Interactive is damaged, users should evaluate the damage's nature and cause. Customers are generally...
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What should I do if there is a false alarm?

When faced with a false alarm, prioritize safety for everyone around. Reset the alarm following the manufacturer's instructions...
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