What if I receive a damaged or defective item?

If you receive a damaged or defective item from Linensource.com, we apologize for any inconvenience caused. Our goal is to ensure the highest quality products reach our customers, and we are committed to resolving any issues promptly. In such cases, please contact our customer service within 30 days of receiving the item. We will be happy to assist you in arranging for a replacement, exchange, or refund. To make the process as smooth as possible, please provide us with your order number, a description of the damage or defect, and any supporting photos if available. Our dedicated team will work diligently to address your concerns and provide a satisfactory resolution. Your satisfaction is important to us, and we appreciate your understanding and cooperation in resolving any issues.