What if I receive a damaged or defective item?

If a customer receives a damaged or defective item from Linensource.com, it is important to take the proper steps to address the situation. Typically, customers should first inspect the item upon delivery to identify any issues. If there is damage or a defect, documenting the condition with photographs can be very helpful. Linensource.com usually provides guidelines for returning such items, which may include specific timeframes within which to report the issue or procedures for returning the product. Customers should refer to the return policy detailed on the Linensource.com website. This policy often outlines the necessary steps for initiating a return or exchange, including information on obtaining a return authorization if required. In many cases, there may be options for replacing the item or receiving a refund. It is advisable to follow the outlined procedures carefully to ensure a smooth resolution. For further assistance, customers can check the current web page for more detailed instructions or relevant contact information for customer support. Always ensure that any returns are processed within the timeframe specified to avoid any complications.