What should I do if my jewelry arrives damaged?

If jewelry from LimogesJewelry.com arrives damaged, the first step is to thoroughly examine the item and retain all original packaging materials, including any boxes, padding, or documentation that came with the order. This is essential for any potential return or exchange process. Next, you should consult the website for their specific return and exchange policy, as it will provide guidance on how to proceed with reporting the damage. Typically, customers are advised to take clear photographs of the damaged item and packaging to document the issue effectively. After gathering your information, you can usually initiate the return process by following the instructions outlined on the website. Keep in mind that timely reporting of the damage is crucial, as many companies have a limited time frame for returns or exchanges. If you have further questions or need assistance, looking for contact information on the current web page may be beneficial. Being prompt and organized will help ensure a smooth resolution to the issue.