What is your return policy?

Our return policy at Lechateau.com is customer-friendly and hassle-free. We understand that sometimes items may not meet your expectations or fit perfectly, so we offer a 30-day return period. Whether you purchased online or in-store, you can return any unworn, unwashed, or defective items within this timeframe. To ensure a smooth return process, please keep the original tags attached and include the receipt or proof of purchase. If you choose to return an item by mail, we kindly ask you to cover the return shipping fees. However, if the return is due to a mistake on our part, we will gladly reimburse your shipping costs. Once the returned item is received and inspected, we will issue a refund to your original form of payment. For more details and exceptions, please refer to our Returns policy page.