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Leaders Club Customer FAQ

Top Answers & How-to Guides

What is Leaders Club's Phone Number?

The question we are asked most often is about how to talk to Leaders Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my personal information in my Leaders Club account?

To change personal information in a Leaders Club account, members should log in to the website and go to their profile...

How do I access my Leaders Club account online?

To access a Leaders Club account online, members should go to the official website, where they will find a login option. They...
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Recent Leaders Club Customer Questions

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Account Access

How do I update my personal information in my Leaders Club account?

To change personal information in a Leaders Club account, members should log in to the website and go to their profile...
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How do I access my Leaders Club account online?

To access a Leaders Club account online, members should go to the official website, where they will find a login option. They...
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What should I do if I forgot my Leaders Club membership number?

If a member forgets their Leaders Club membership number, they should first check past emails or documents and log into their...
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Membership Benefits

How can I earn points with my Leaders Club membership?

To earn points with Leaders Club membership, members should book directly through the Leaders Club or Leading Hotels website,...
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Are there any special promotions for Leaders Club members?

Leaders Club members have access to various exclusive deals, including discounts on room rates, upgrades, and special packages...
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What are the benefits of joining the Leaders Club?

Leaders Club membership provides exclusive perks that enhance travel, such as complimentary amenities, upgrades, breakfast, and...
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Are there exclusive events for Leaders Club members?

Leaders Club members have access to exclusive events, such as wine tastings and culinary experiences with distinguished chefs,...
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What types of hotels are included in the Leaders Club network?

The Leaders Club represents a variety of luxury hotels and resorts known for outstanding service, including boutique hotels,...
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Points Management

Can I use my Leaders Club points at any hotel?

Leaders Club points are not accepted at all hotels; they are redeemable only at participating hotels within the Leaders Club...
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What is the expiration policy for Leaders Club points?

Leaders Club points typically do not expire if members remain active by making eligible reservations or using benefits....
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Can I redeem Leaders Club points for gift cards?

Leaders Club generally does not allow points to be redeemed for gift cards, as points are meant for exclusive benefits at...
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Membership Information

Can my Leaders Club membership be transferred to someone else?

Leaders Club membership is typically non-transferable, meaning benefits are meant for the individual member only. Members must...
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How do I become a member of the Leaders Club?

To join the Leaders Club, one should visit their official site to learn about membership types and enrollment steps. This often...
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Is there a fee to join the Leaders Club?

There is a fee to join the Leaders Club, which provides access to exclusive perks aimed at improving the luxury hotel...
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Is my Leaders Club membership valid internationally?

The Leaders Club membership is indeed valid globally, allowing members to enjoy perks at affiliated luxury hotels worldwide....
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