What is your return policy?

Larson Jewelers offers a hassle-free return policy to ensure customer satisfaction. Customers have 30 days from the date of purchase to return or exchange any products bought directly from our website. To be eligible for a return, the item must be in its original condition, unworn, and undamaged with all the original packaging intact. Engravings, customizations, or personalized items cannot be returned unless there is a manufacturing defect. To process a return, customers need to contact our customer service team with their order details and reason for the return. Once approved, the customer will receive a return merchandise authorization (RMA) and further instructions. Refunds are typically issued within 7-10 business days upon receiving the returned item. However, certain exclusions and limitations may apply, so it is recommended to review our detailed return policy on our website for more information.