What is the return policy for purchases made from Lapigems Gem Company?
Lapigems Gem Company offers a flexible return policy to ensure customer satisfaction. All purchases made from our company may be returned within 30 days of purchase, provided that the item is in its original condition and accompanied by the original proof of purchase. We understand that choosing gemstones can be a personal process, and we want our customers to have complete peace of mind. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Please note that shipping fees for returns are the responsibility of the customer. Once the returned item is inspected and approved, a refund will be issued promptly. We strive to provide an exceptional experience for our customers, and our return policy reflects our commitment to your satisfaction.
Answered Nov 2, 2023
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