If a member's points are missing following a stay with La Quinta Returns, the first step is to confirm whether the stay was indeed eligible for earning points. Some promotional rates or bookings through third-party sites may not qualify for points.
If the stay was eligible and points still have not been credited, it may take some time for the points to appear in the member's account. Often, it can take up to several days for points to be processed after the completion of a stay.
If the points still do not show up after this period, members can check the La Quinta Returns terms and conditions for specific details. They may find a section regarding missing points or account inquiries.
For any unresolved issues regarding missing points, members are encouraged to refer to the company's website for further guidance. This may include finding updated contact information or forms to address their concerns directly with La Quinta Returns.