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Koss Corporation Customer FAQ

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What is Koss Corporation's Phone Number?

The question we are asked most often is about how to talk to Koss Corporation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Koss Corporation Customer Questions

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Product Information

What types of audio products do you offer?

Koss Corporation provides a wide selection of audio products, featuring headphones in various styles for different listening...
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Are your headphones compatible with all devices?

Koss Corporation produces a variety of headphones that generally work with many devices. However, compatibility depends on the...
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What technology do your headphones use for sound quality?

Koss Corporation utilizes advanced technologies to enhance the sound quality of their headphones. This includes high-quality...
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What is your policy on product variations?

Koss Corporation offers a variety of products designed to meet diverse consumer preferences, including different styles,...
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Warranty and Repair

What is your warranty policy for Koss products?

Koss Corporation provides a limited lifetime warranty on many items, covering defects in materials and workmanship. This...
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Do you provide repair services for damaged headphones?

Koss Corporation does not provide direct repair services for damaged headphones, but users can check warranty options for...
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Can I find replacement parts for my products?

Koss Corporation offers various replacement parts for their headphones and speakers, like ear pads, cables, and headbands....
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Product Support

How can I find the right headphones for my needs?

To find suitable headphones, start by determining your primary use, whether for casual listening, professional audio, gaming,...
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How can I stay updated on product launches?

To remain informed about product launches from Koss Corporation, customers should frequently check the official Koss website...
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Do you offer student discounts?

Koss Corporation does not have a dedicated student discount program, but they may offer promotions or discounts at various...
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Purchasing and Returns

How can I purchase Koss products online?

To buy Koss products online, visit their official website, where you can access detailed product information and add items to...
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What is the return policy for audio products?

Koss Corporation has a return policy for audio products that allows returns within a limited period, generally around thirty...
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Do you offer any special deals or promotions?

Koss Corporation frequently runs special offers and promotions, making their audio products more affordable. These may include...
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Headphone Care

What should I do if my headphones are not working?

To troubleshoot non-working Koss headphones, check connections, test with another device, inspect for cable damage, and verify...
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How do I care for and maintain my audio equipment?

Proper maintenance of audio equipment includes keeping devices clean with a soft cloth, managing cables to prevent damage,...
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Can I connect my Koss headphones to multiple devices?

Koss headphones generally connect to one device at a time, especially with wired connections, necessitating a physical...
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