What is the return policy?

Our return policy at Konasports.com allows customers to return any unused items within 30 days of the purchase date. Products must be in their original condition and packaging, with all tags and labels intact. If the return is due to a mistake on our end or a defective item, we will provide a prepaid shipping label. For non-defective returns, customers are responsible for the return shipping costs. Once the returned package is received at our facility, we will inspect the item and process the refund within 5-7 business days. Refunds are issued back to the original payment method. Please note that certain items, such as swimwear and underwear, are not eligible for return due to hygiene reasons. For more detailed information, please refer to our Returns & Exchanges page on our website.