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Can I cancel or change my order?

Asked 2 years ago
Kona Sports Store typically allows customers to cancel or change their orders, but there are specific conditions that may apply. It is essential to act quickly after placing an order, as cancellations or changes may only be accepted within a certain timeframe. Generally, once an order is processing or has been shipped, it may not be possible to modify or cancel it. If a customer decides to cancel an order, it is usually recommended to check the details on the website regarding their cancellation policy. For changes, whether it pertains to modifying the items, shipping address, or payment information, it is best to initiate these changes as soon as possible. Kona Sports aims to be flexible with their customers, but availability may depend on the current status of the order. For specific inquiries or to find more precise information related to cancellations and changes, it would be wise to consult the current webpage of Kona Sports for their policies or consider the relevant contact information provided there.
Answered Sep 12th 2025

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