What is the installation timeline for new services?
The installation timeline for new services with Knology can vary based on several factors, such as the specific service being installed, the location, and the current demand for installations in the area. Typically, once a customer places an order for a new service, they might expect to receive a confirmation with estimated timelines for installation.
In many cases, installation can occur within a few days to a couple of weeks. For some services, particularly internet and cable television, customers may sometimes have the option for self-installation, which could expedite the process significantly, allowing them to get started with their new service sooner.
It is also important to note that during peak times, such as holidays or special promotions, the timeline may be longer due to increased demand. Therefore, it is advisable for prospective customers to check the current service details and installation options available in their area on the Knology website. This can provide the most accurate information tailored to their specific situation.
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