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Can I pause my service temporarily with Knology?

Asked 4 months ago
Knology does offer options for temporarily pausing services, but the specific policies and procedures can vary depending on the type of service you have. Typically, customers may have the ability to suspend or pause their Internet, TV, or phone services for a limited period. This arrangement is often useful for seasonal residents or those who are away for an extended time. To explore the various options available for pausing services, it may help to review the information provided on the current Knology website. There you can find detailed guidelines regarding service suspension and any applicable fees or conditions that may apply. If customers need further assistance, they can typically find contact information on the website to reach out for more specific inquiries related to their account and services.
Answered Aug 14th 2025

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