What is your return policy?

Knitting-Warehouse.com has a customer-friendly return policy aimed at ensuring satisfaction with purchases. If customers receive an item that is defective or does not meet their expectations, they are typically eligible for a return. It is important for customers to initiate the return process within a specific timeframe, often within thirty days of the purchase date, to ensure they qualify for a refund or exchange. Items must generally be unused and in their original packaging to be accepted for return. Customers may also want to consider that certain categories of products, such as opened yarn and specialized goods, may have unique return conditions. It is advisable for users to review the detailed return policy prominently displayed on the website or within their purchase confirmation emails for precise instructions regarding returns, including any conditions or exceptions that may apply. To obtain the most current and specific details about the return policy, customers can look at the relevant section on the Knitting-Warehouse.com website or refer to their order information. This will provide clarity on how to proceed with any returns.