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Can I return or exchange a product?

Asked 2 years ago
Knitting-Warehouse.com has a return and exchange policy that allows customers to return or exchange products under certain conditions. Generally, items must be in their original, unused condition and packaging to be eligible for a return or exchange. It is important to keep the receipt or proof of purchase, as this may be required for processing your return or exchange. Typically, customers are responsible for shipping costs incurred when returning items. There may be specific time frames within which returns or exchanges must be initiated, so it is advisable to check the relevant section of their website for the most accurate and up-to-date information regarding policies and procedures. For detailed terms and conditions regarding returns and exchanges, visiting the current web page of Knitting-Warehouse.com may provide the necessary guidance.
Answered Sep 6th 2025

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