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Knight Transportation Customer FAQ

Top Answers & How-to Guides

What is Knight Transportation's Phone Number?

The question we are asked most often is about how to talk to Knight Transportation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Knight Transportation customer service, get an answer now.

Recent Knight Transportation Customer Questions

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Pricing and Quotes

How is the pricing structured for transportation services?

Knight Transportation's pricing for its transportation services is affected by numerous factors like freight type, distance,...

How do I get a quote for freight transport?

To receive a freight transport quote from Knight Transportation, you should gather details about your cargo, including weight,...

How do I calculate shipping costs?

Shipping costs can be determined by considering the weight, dimensions, distance, shipping method, and type of cargo....

Services Offered

What services does Knight Transportation provide?

Knight Transportation offers various services including truckload and less-than-truckload transportation, logistics solutions,...

What types of cargo do you transport?

Knight Transportation offers a diverse range of cargo transportation services, including full truckload and less-than-truckload...

Do you offer specialized transport services?

Knight Transportation offers a range of specialized transport services tailored to meet various customer requirements. They...

Shipping and Delivery

What is the delivery timeline for standard shipments?

Delivery times for standard shipments by Knight Transportation generally range from one to five business days, affected by...

Can I schedule recurring shipments?

Knight Transportation provides options for recurring shipments tailored to various logistics needs, allowing customers to set...

How can I ensure timely delivery of my shipment?

To ensure timely delivery of a shipment, provide accurate details for scheduling, plan ahead for potential delays, track the...

Safety and Policies

What safety measures do you have in place for drivers and cargo?

Knight Transportation emphasizes safety for both drivers and cargo through a detailed safety program. This includes...

What is your policy on damages or losses during transport?

Knight Transportation has established procedures for handling damages or losses during transport, requiring customers to report...

Are there any restrictions on materials you transport?

Knight Transportation has particular regulations about the materials they can transport. They typically do not handle hazardous...

Tracking and Documentation

Do you offer tracking for shipments?

Knight Transportation offers shipment tracking services that enable customers to monitor their deliveries in real-time. This...

What documentation is required for freight shipments?

Freight shipments generally require several key documents for effective transportation. The Bill of Lading is vital, as it acts...

Operational Areas

What regions do you operate in?

Knight Transportation operates throughout the United States, including the West, Southwest, Midwest, Southeast, and Northeast....

How can I change or cancel my shipment request?

To modify or cancel a shipment request with Knight Transportation, users typically need to use the customer portal or contact...
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