What is the return policy?

Our return policy at Kneedraggers.com is designed to ensure customer satisfaction. If you are unhappy with your purchase, you have 30 days from the date of delivery to return the item for a full refund or exchange. The item must be unused, in its original packaging, and returned in the same condition as received. Please note that our return policy does not cover clearance items or items marked as final sale. To initiate a return, simply contact our customer service team with your order number and reason for return. We will provide you with a return authorization number and further instructions. Please note that the customer is responsible for return shipping costs, unless the return is due to an error on our part. We strive to process returns as quickly as possible, typically within 3-5 business days of receiving the returned item.