What if the item I received is damaged or defective?

If you receive a damaged or defective item from Kneedraggers.com, we have got you covered! We understand that such issues can occur, even with our best efforts. In such cases, please contact our customer support team immediately, preferably within 48 hours of receiving the item. Our dedicated team will guide you through the return or exchange process hassle-free. Just provide us with the necessary details, including your order number and a description of the damage or defect. We may request supporting evidence such as photos to aid in the resolution process. Rest assured, we will do our utmost to resolve the issue promptly. Depending on the situation, we will offer options for a replacement, exchange, repair, or refund. Kneedraggers.com strives to ensure your utmost satisfaction and will work diligently to make things right if you encounter any damaged or defective items.