Can I return or exchange an item?

Yes, we offer hassle-free returns and exchanges at Kiyonna.com. If you are not completely satisfied with your purchase, simply contact our customer service team within 30 days of receiving your order. We will guide you through the return or exchange process and provide you with a pre-paid shipping label. Please note that all items must be unworn, unwashed, and in their original condition with tags attached for a successful return or exchange. Once your return is received and inspected, we will issue a refund to your original form of payment or process the exchange for the desired item. We strive to ensure your shopping experience with us is satisfying and convenient.