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Kings Island Customer FAQ

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What is Kings Island's Phone Number?

The question we are asked most often is about how to talk to Kings Island customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Kings Island Customer Questions

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Park Information

What are the park hours?

Kings Island's operating hours vary by day, season, and events, typically opening at 10:00 AM and closing as late as 11:00 PM...

How much does it cost to enter the park?

Entry costs for Kings Island vary due to factors like time of year, promotions, and purchase method. Tickets for adults...

Are there any discounts available for tickets?

Kings Island has multiple discounts and promotions available for tickets, including advance purchase prices, multi-day options,...

Are there any special events or shows happening?

Kings Island hosts various special events and shows throughout the season, including seasonal holiday celebrations, fireworks...

Can I leave the park and re-enter on the same day?

Kings Island allows guests to exit and re-enter on the same day with a valid admission ticket or season pass. Upon leaving, a...

What is the park's policy on rain or inclement weather?

Kings Island Amusement Park emphasizes guest safety in its weather policy. Generally, the park stays open during light rain but...

Rides and Attractions

What rides are suitable for small children?

Kings Island has many attractions suitable for small children, especially in the Planet Snoopy area. Rides like the Peanuts 500...

What is the height requirement for specific rides?

Height requirements for rides at Kings Island vary, with thrill rides generally requiring taller guests than family...

Are there any height restrictions for the water rides?

Kings Island enforces height restrictions on its water rides for guest safety, usually ranging from 36 to 48 inches. Some rides...

Are there any virtual queue systems for popular rides?

Kings Island has a virtual queue system for some popular rides, allowing guests to reserve their spots and enjoy other park...

Park Policies

Is outside food and drink allowed in the park?

Kings Island generally does not permit outside food and drinks to maintain a pleasant environment. However, exceptions exist...

Is smoking allowed in the park?

Kings Island provides specific areas for smoking throughout the park, but it is prohibited in most locations, such as indoor...

Are there any restrictions on taking photos or videos in the park?

While Kings Island encourages guests to take personal photos and videos, there are rules. Professional equipment like tripods...

Accessibility and Amenities

Are there any lockers available for rent?

Yes, Kings Island offers lockers for rent, allowing guests to securely store their belongings throughout the park. Lockers come...

Can I bring my own stroller or wheelchair?

Kings Island Amusement Park permits guests to bring their own strollers and wheelchairs, with specific size guidelines for...

What accommodations are available for guests with disabilities?

Kings Island Amusement Park offers various accommodations for guests with disabilities to ensure an enjoyable experience. This...

Is there a first aid station available in the park?

Kings Island offers first aid stations staffed by trained personnel to help guests with medical issues during their visit....
We look to the Kings Island issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Kings Island issues reported to GetHuman

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