Can I return or exchange a door?

Yes, you can return or exchange a door at Kent Door Store. We understand that sometimes customer preferences may change or unforeseen circumstances arise. Our aim is to ensure your utmost satisfaction with our products. To initiate a return or exchange, please contact our customer service team within 14 days of your purchase. Doors should be returned in their original condition and packaging. A proof of purchase is required for all returns and exchanges. Please note that customized or specially ordered doors may have specific return policies, so we recommend reaching out to our team for further guidance in such cases. At Kent Door Store, we strive to provide excellent service and assist you throughout the return or exchange process.