What is the return policy?

Our return policy at Kennesawcutlery.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you can return it within 30 days from the date of delivery. To be eligible for a return, the item must be unused and in its original packaging. We kindly ask that you include all original tags, manuals, and accessories with the return. Certain items such as personalized or customized products are not eligible for returns, unless there is a manufacturing defect. To initiate a return, simply contact our customer service team via phone or email, providing your order details and reason for return. A return authorization will be issued, and you will be responsible for the return shipping fees. Once we receive the returned item, a refund will be issued to your original form of payment within 2-3 business days. We strive to provide a hassle-free return process while ensuring customer satisfaction.