Can I change or cancel my order after it has been placed?
Yes, you can change or cancel your order after it has been placed on Kembrel.com, but there are certain conditions to consider. If you want to change your order, you must contact the customer support team as soon as possible, preferably within 24 hours of placing the order. They will do their best to accommodate your request, but it will depend on the status of your order and if it hasn't been shipped yet. However, please note that once your order has been shipped, changes cannot be made. If you wish to cancel your order, the same conditions apply. Contact customer support within 24 hours, and if your order hasn't been shipped, they will assist you in canceling it and issuing a refund.
Answered Nov 2, 2023
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