What is your return policy?

Kelmark Furnishings has a return policy designed to provide customers with a clear understanding of how to handle returns and exchanges. Typically, items purchased through Kelmark Furnishings must be returned within a certain timeframe, which is often specified on their website, usually within thirty days of the purchase date. For an item to be eligible for return, it generally must be in its original condition, which includes being unused and in its original packaging. If a customer receives a defective item or an item that was not as described, Kelmark Furnishings usually emphasizes the importance of contacting them promptly to initiate the return process. In such cases, customers might be able to receive exchange options or refunds based on the specific circumstances of the return. It is also common for businesses to require proof of purchase, which could be included in a receipt or order confirmation. Customers should be aware that certain items may not be eligible for return, such as personalized or custom-made furnishings, and this information is often detailed in the return policy section of their website. For the most accurate and up-to-date information, including details on exclusions or specific processes for initiating returns, you can check the return policy section on the Kelmark Furnishings website.