Can I cancel or change my order?

Yes, customers have the option to cancel or make changes to their orders on Keenfootwear.com. However, the cancellation or modification must be done before the order is shipped. To initiate any changes or cancellations, customers are advised to promptly contact Keen's customer service team by phone or email. It is important to provide the order number and relevant details when requesting amendments. If the order has already been shipped, customers can still return the products within the specified return period for a refund or exchange. However, return shipping fees may apply. For more information, customers should refer to Keenfootwear.com's return policy or get in touch with their customer service for further assistance.