What is your return policy?
Our return policy at Katydidcollection.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you have up to 30 days to return or exchange the item. The returned item must be in its original condition with all tags and packaging intact. We accept returns for store credit or a refund, minus any shipping fees. Please note that personalized or customized items are non-returnable. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. We strive to make the return experience hassle-free and are committed to addressing any concerns or issues you may have promptly.
Answered May 3, 2024
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