What is your warranty policy?

Our warranty policy at Jumpusa.com is designed to provide customers with peace of mind and ensure their satisfaction with our products. We offer a standard one-year warranty on all our equipment, including vertical jump trainers, resistance bands, and other fitness accessories. This warranty covers any defects in materials or workmanship that may arise during normal use. Should you encounter any issues with your purchase within this period, we will either repair or replace the product free of charge. However, the warranty does not cover damages caused by misuse, accidents, or normal wear and tear. To initiate a warranty claim, customers can contact our customer support team with their order details and a description of the issue. We strive to resolve warranty claims promptly and ensure complete customer satisfaction.