What is the return policy?

Asked a year ago
Our return policy at Jumbocandy.com is designed to ensure customer satisfaction and hassle-free returns. If for any reason you are unsatisfied with your purchase, you may return it within 30 days of receiving the order. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase. We provide two options for returns – a refund or store credit. Refunds will be issued to the original payment method within 7-10 business days. If you prefer store credit, we will promptly issue you a digital gift card that can be used towards future purchases. Please note that return shipping fees may apply, except in cases of defective or damaged items. For more details on our return policy, please refer to our Returns & Refunds page on our website. Your satisfaction is our utmost priority, and we strive to make the return process as seamless as possible.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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