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Can I cancel my order after it has been placed?

Asked 2 years ago
Once an order has been placed through Jumbocandy.com, the possibility of cancellation depends on several factors, including the status of the order at the time of the request. If the order has not yet been processed or shipped, it is generally more feasible to cancel it. However, if the order is already in the processing or shipping stages, cancellation may not be possible. In such cases, customers often have the option to return the items once they arrive, adhering to the return policy outlined on the website. For accurate and specific information regarding a particular order's cancellation eligibility or for details on the return process, customers can visit the relevant sections on Jumbocandy.com, which should provide comprehensive guidance. It is advised to act quickly after realizing a need to cancel an order, as prompt communication can enhance the chances of successfully managing the request. Regularly checking the website may yield additional insights or updates regarding order management options.
Answered Aug 23rd 2025

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