What should I do if I receive the wrong item?

Receiving the wrong item can be frustrating, but it is important to address the situation calmly. First, check the order confirmation you received when you made your purchase on Joannehudson.com to verify what you ordered versus what you received. This will help clarify whether there was an error in the fulfillment process. Next, look for any information on the current web page regarding returns, exchanges, or customer service. Often, online retailers provide clear guidelines on how to handle such situations. Typically, you would need to initiate a return or exchange process. This might involve filling out a form or sending an email with your order details and the issue at hand. Be sure to include any relevant photos of the incorrect item. In many cases, retailers will provide instructions on how to return the wrong item and receive the correct one. Depending on the store policy, there may also be specific time frames within which you need to report the issue. Keeping all packaging materials and receipts is also helpful throughout the process, as they may be required for a return.