What is your return policy?

Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Joannehudson.com, you have 30 days from the date of delivery to return the item for a refund or exchange. To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging. Please note that personalized or custom-made items cannot be returned unless they were damaged during shipping. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. We strive to make the return process as convenient as possible for our customers, and we are committed to resolving any issues promptly and professionally.