What if my puzzle arrives damaged?
Asked a year ago
If your puzzle arrives damaged, please accept our sincere apologies for any inconvenience caused. At Jigsaw2order.com, we strive to provide you with the highest quality products, but sometimes things can go wrong during shipping. In the unfortunate event that your puzzle is damaged upon delivery, we are here to assist you. Simply contact our customer support team within 48 hours of receiving your order, and provide details and a photo of the damaged puzzle. Our dedicated team will promptly review your case and arrange a replacement puzzle to be sent to you at no additional cost. We value your satisfaction and will work diligently to ensure that you can enjoy our puzzles without any issues.
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