What is the warranty policy for James Avery products?

Asked 6 months ago
At James Avery, we stand behind the quality and craftsmanship of our products. We offer a limited lifetime warranty on all of our jewelry items against any manufacturing defects. This warranty covers any material or workmanship issues that may arise during normal wear. If you experience any problems with your James Avery jewelry due to such defects, we are committed to repairing or replacing the item, free of charge. However, please note that this warranty does not cover damage caused by normal wear and tear, misuse, or any alterations made by unauthorized third parties. To avail of this warranty service, please contact our customer service team, and they will guide you through the process. Rest assured, we are dedicated to ensuring your complete satisfaction and enjoyment of our crafted pieces.
Answered Nov 2, 2023

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