Can I exchange an item if I purchased it from a James Avery store?

Yes, if you have purchased an item from a James Avery store, you can exchange it under certain conditions. James Avery offers a 60-day return and satisfaction guarantee policy. This means that within 60 days of your purchase, you can bring the item back to any James Avery store and exchange it for a different item or receive merchandise credit. The item must be in its original condition and accompanied by the original receipt or gift receipt. If you do not have a receipt, they will try to locate the original purchase in their system to process the exchange. It's important to note that shipping charges are non-refundable, and any price difference between the exchanged items will be applied.