What is your return policy?

Our return policy at JR.com is designed to ensure customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund. The product must be in its original condition, unused, and in its original packaging. Please note that certain items may be subject to a restocking fee. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Once your return is received and inspected, we will issue a refund to your original payment method. Please allow up to 7 business days for the refund to reflect in your account. For more information and specific return instructions, please refer to our Returns and Exchanges page on our website.