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JCWhitney.com Customer FAQ

Top Answers & How-to Guides

What is JCWhitney.com's Phone Number?

The question we are asked most often is about how to talk to JCWhitney.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer installation services for purchased parts?

Yes, we offer installation services for parts purchased through our website. At JCWhitney.com, we understand that some customers prefer...
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Order Tracking

How do I track my order?

You can track your order by logging into your JC Whitney account and accessing your order history. From there, you can view the status...
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Return Policy

What is your return policy?

Our return policy at JCWhitney.com is straightforward and hassle-free. We offer a 30-day return period from the date of purchase, during...
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International Shipping

Do you offer international shipping?

Yes, we do offer international shipping. At JCWhitney.com, we understand that our customers are located all over the world and we want...
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Order Modification

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but only if it hasn't been shipped yet. We understand that circumstances...
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Payment Methods

What payment methods do you accept?

At JCWhitney.com, we offer convenient and secure payment options for our customers. We accept all major credit cards, including Visa,...
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Discounts and Promotions

Do you offer any discounts or promotions?

Yes, JCWhitney.com offers various discounts and promotions to provide customers with the best value for their purchases. We regularly...
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Phone Orders

Can I place an order over the phone?

Yes, you can absolutely place an order over the phone with JCWhitney.com. Our customer service representatives are available to assist...
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Warranty Policy

What is your warranty policy?

At JCWhitney.com, we take pride in offering high-quality products that meet the needs and expectations of our customers. We understand...
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Order Delivery Time

How long does it take to receive my order?

The delivery time for your order from JCWhitney.com depends on various factors. Once your order is placed, the processing time typically...
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Parts for Older Vehicles

Can I order parts for older or discontinued vehicles?

Yes, at JCWhitney.com, we understand the importance of keeping older or discontinued vehicles running smoothly. That's why we proudly...
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Installation Services

Do you offer installation services for purchased parts?

Yes, we offer installation services for parts purchased through our website. At JCWhitney.com, we understand that some customers prefer...
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Help me with my JCWhitney.com customer service issue

Ask any question you have about JCWhitney.com customer service. We will do our best to get you answers right away.
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