Can I return or exchange a product?

Yes, we offer a hassle-free return and exchange policy at Ivyblue.com. If for any reason you are unsatisfied with your purchase, you have the option to return or exchange the product. Simply contact our customer support within 30 days of receiving your order, and we will guide you through the return process. Please make sure the item is in its original condition with all tags and packaging intact. Once we receive the item, we will issue a refund or send a replacement, depending on your preference. Please note that return shipping costs may apply, unless the return is due to a faulty or incorrect item. At Ivyblue.com, we strive to ensure your satisfaction and make your shopping experience pleasant and convenient.