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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed with Ivorylily.com, the ability to cancel or change it depends on various factors, such as the status of the order and the specific policies of the company. Typically, if the order has not yet been processed for shipment, there may be a possibility to cancel or modify it. However, once an order has entered the shipping process, changes are often more complicated and might not be allowed. It is important to review the site's current policies, as they provide detailed information regarding order changes and cancellations. These policies can vary based on the items purchased and the time elapsed since the order was placed. Customers may also find information regarding timeframes and specific procedures for submitting a cancellation request or modification. If you are considering cancelling or changing an order, it is advisable to act quickly and refer to the cancellation policy on the current web page of Ivorylily.com. Make sure to check any specific instructions they provide for such requests. Understanding the terms and conditions will ensure you have all the necessary information to navigate the situation effectively. Ultimately, acting swiftly is key to increasing the likelihood of a successful change or cancellation of your order.
Answered Oct 14th 2025

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