Isopurewater.com's return policy is customer-oriented and strives to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange. The returned product must be in its original packaging and in unused condition. Prior authorization is required for all returns, and shipping expenses are responsibility of the customer. Items that are damaged or defective upon arrival are subject to different return procedures, including notifying customer service within three business days. Refunds are issued once the returned items are received and inspected. Certain products, such as custom-made or used items, are not eligible for return. It is recommended to review the detailed return policy on Isopurewater.com for further information and instructions.
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