What happens if my order arrives damaged or defective?

If your order arrives damaged or defective, we at Inksmile.com are here to assist you promptly. We understand the importance of receiving products in perfect condition, and we apologize for any inconvenience caused. To ensure a smooth resolution process, we kindly request you to contact our customer support within 48 hours of receiving the damaged or defective item. Our dedicated team will guide you through the return and replacement procedure. Please provide specific details and supporting evidence, such as clear images, to help us assess the damage or defect. Once verified, we will expedite the replacement process at no additional cost to you. Your satisfaction is our utmost priority, and we will make every effort to swiftly resolve any issues you encounter.