What should I do if I received a defective item?

Asked a year ago
If you receive a defective item from Industrialrideshop.com, please contact our customer service team as soon as possible. We will work with you to resolve the issue by either offering a replacement or refund for the defective product. Please provide detailed information about the defect and include any photos if possible. Our goal is to ensure that you are satisfied with your purchase and receive a high-quality product. Thank you for bringing this to our attention so we can address it promptly.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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